I received a call from Omega and choose them because they had better rates and benefits and their service was very personal. I would rate them as high quality.
– Denise G.
Auto Parts Dealer
First class service! What a great company...
– Alex L.
Our new machine arrived yesterday and plugged it in and was ready to go. I’m excited to run the first card. Thanks again for making this so easy!
Thanks for the great service!
– Timothy W.
WOW – I LOVE the new machine! It was first used in our office on Thursday, October 22, 2015. I really like the information provided on the batch close-out report. GREAT! We are all very pleased with our new machine. Thank you for everything you did in working with me, especially for the shipping refund. I greatly appreciate your time and efforts.
– Karen M.
Family Medicine Practice
Thank you for all your hard work. I appreciate you and the service you’ve provided to run my business, thank you.
– Paul M.
Traci was so helpful in answering all my questions every time I called. Their customer service is excellent! Thank you Traci! Service has been wonderful!
– Kimberly V.
Industrial Equipment Reseller
Thank you Traci. I can’t say enough how helpful you are. You are a pleasure to work with.
– Deborah R.
Garden Retail Shop
Hi Traci, just want to say a big THANK YOU for the compliance certificate! You are wonderful!
– Martha B.
Aviation Services Company
Thank you very much Trey. I greatly appreciate your prompt response to my email and quick service in getting our terminal up and running. You deserve a Gold Star! I will speak with my front desk staff to make sure they understood your instructions and have your number and email handy. Again, thank you for all your efforts.
– Marlene G.
Thank you so much for everything and I am excited about working with you and the company you represent. You absolutely rock!!
– Jo S.
Thank you Traci. I just referred your name to a customer of mine that runs a church and hope that works out well. Thanks again for all your help.
– Tim G.
Auto Repair Shop
I signed up with Omega because they had better rates and benefits. would consider them to be very high quality.
– William M.
It was a pleasure dealing with Suzanne, she answered all my questions, and expedited the process.
– Michael T.
Omega is a very competitive service provider and has the best pricing around.
– David M.
Great service and if you ever need them to come out, they will be there promptly and stay until the issue is resolved.
– Jamison S.
I’m extremely satisfied with your service. Y’all are the best.
– Stephen C.
Traci is an awesome rep and she represents your company really well. I would rate Omega’s service as very high quality.
– Paula T.
Trey made the process of switching to Omega extremely easy! We like the idea that we have someone knowledgeable about the credit card processing industry that can make suggestions based on our specific situation. We’re very happy that we made the switch to Omega.
– Ann P.
Competent, customer focused staff that understood my needs better than I did. All staff that I interacted with had a “customer first” attitude. They acted with a sense of urgency and seemed to go above and beyond. Tony, on his own initiative customized the receipts with our business info. Ashley didn’t just hand me forms, she entered all the relevant company information so all I needed to do was sign & date. The staff is extremely competent and focused with a “customer first” attitude. They offered help before I even asked for it.
– Leo W.
I’m extremely satisfied and the sales people are very helpful so far.
– Mike B.
My experience with Omega has been very pleasant and they’re quick to answer my questions and handle issues that may occur from time to time.
– Becca D.
Custom Auto Products
Extremely satisfied. Easy set up.
– Jason W.
Great service, everything works!!
– Rose H.
Great customer service is important to me and I have always received that from your company. I am a small seasonal business and I still feel very important to you and your company. The staff at Omega is friendly and always makes me feel like I am a valued customer. They strive to set your credit card program up with your business needs in mind and with the lowest possible rates. I appreciate how I am treated by the staff!
– Dawn T.
Traci is a genuine person that shows a very fun and caring support for the Omega Company. Many merchants look for just getting the sale but Omega listens to the customer first to see what can benefit their business.
– Elizabeth T.
Outstanding customer service from Ashley and Trey. Prompt attention to needs. The business that referred me was very pleased with the service and the savings.
– Michelle W.
Our processing rate is better and our money is transferred to our account in 24 hours. We like the simplicity and quick delivery.
– Roland H.
Traci was very helpful taking us through the whole process. They are very cost effective and helpful and saved our company thousands. They’re very helpful and can’t ask for more than that!
– Patricia B.
Outdoor Adventure Company
I received a call from Traci and she was very personable!! Keep up your great work, you have a great team!!
– Gail R.
Clothing Resale Shop
Prompt service and willingness to help.
– Floyd H.
Good customer service. This company is very customer service directed. Pleasure to do business with them.
– Barry L.
Appliance Repair Company
Very friendly salesman. I choose Omega because they saved me money.
– Katie H.
Traci was very helpful and very patient!
– Stephanie F.
I’m extremely satisfied and everything is running smoothly. You all have great customer service and much lower rates.
– Karen M.
Motocross Race Track
We’re extremely satisfied and you have that personal touch with customer service. We choose Omega because of the savings.
– Brenda M.
Competitive rates, personalized service, free equipment replacement for life and family owned – what more could a business want? We are a small business and we like supporting other small businesses when possible. We are glad we found Omega and we highly recommend you.
– Robin M.
Import Auto Repair Shop
Very responsive group at Omega. They went to bat for me and put me in contact with the right person to get the answers I needed. Local, available, responsive and willing to help. Good people!
– Craig C.
I’m very satisfied with Omega because Traci is wonderful! She took care of me and resolved everything. I would recommend your company because you have taken care of us so well.
– Shirley G.
Omega seems to be the way to go! Their rates are really good very reasonable and the staff is incredibly friendly. Traci was extremely helpful and all of Omega’s rates are very good so far. The staff has been very friendly and helpful.
– Kaitlin P.
I am happy with the services I have received thus far. They have made me feel like I have been working with them for years and there was no pressure to make instant decisions. Traci was extremely helpful and answered my emails in a timely manner. I like how honest Traci was with me and the fees. I did not feel pressured into making a decision. She represented the company well in a friendly way.
– Patrice L.
I love the speed of the processing and professionalism of Traci. She is so available and helpful and friendly. I have been in business for over 35 years and have never had such great service as from Traci with Omega!
– Su K.
I choose Omega at first for better rates and secondly, Traci’s knowledge and service.
– Clara K.
Trey was very professional and easy to work with.
– Ed B.
Health Services Company
No contract, great rates and great pricing on equipment and also excellent service from Traci. I’m glad that I decided to do something about my current provider. The service I was receiving was subpar compared to Omega. I’m now saving money and much better off now that I have changed.
– Jason C.
Metal Buildings and Roofing Company
We are extremely happy with our new processing service. The most important reson we are happy is that we trust the opele we are dealing with. Omega cares about our business and did not try to make a high pressure hard sales pitch to us. Also, their rates are less expensive that our previous processor. It’s also nice we can talk to a human and you all are very patient.
– Jeri W.
Traci did an awesome job explaining how we were paying too much for our credit card transactions. Just talking to Traci, I felt that she was being honest and upfront with me. It was a pleasure doing business with her.
– Angie M.
The personal attention that Omega gave me as a customer is extraordinary. I am particularly pleased with the honest approach I received from Omega Transactions from my very first contact with Traci to the detailed explanation of the service I received from Trey. They were there to make this a pleasant experience and helped me save money as I made important decisions regarding my business.
– Thomas W.
More and more large companies are getting hard to deal with. Personal service seems to be going away and getting to a human on the phone is getting hard to do. Omega has been just the opposite. Quick to respond with professional and personal service.
– Richard B.
Traci was very accommodating, answered all of our questions and was very knowledgeable and helpful. She took her time to help us. We didn’t feel rushed. We got a better deal for the machine than our bank would give us and lower rates and better warranty. I am very pleased with the FD50 credit card machine we purchased. The price was right, the rates were great, and the service was very professional.
– Pat R.
You are saving me money over what I’ve paid for so many years. I especially like that I can make a call to you and get a real person on the line. Never, ever, in 2 years have I had any problems with my machine or your service.Thanks for being one of the honest companies out there who cares about their customers.
– Elizabeth R.
Quick approval, good rates, and the willingness to work with a small merchant.
– Patricia H.
I used to work with two other processing companies. Finally, I have chosen the right one. Omega is true and great.
– Hlwan K.
I have been with Omega going on two years now, and must admit that their services are just wonderful.
– Simel M.
Omega offers personal attention to the needs of my business, while extending low processing rates, low monthly fees, no setup fees, and free terminal replacement. Omega’s rates and promises seem at first to be too good to be true. Fortunately, they are true! Their customer service is amazing, and when it is coupled with low rates, the choice is easy!
– Dennis Y.
As a constantly on the move artist, I need reliability and immediate service as well as low fees. With Omega, the service is excellent and everything has run smoothly.
– Lois B.
Great customer service and wonderful at explaining things from both Traci and Trey. I also like that you are a family owned business like ourselves!
– Sheila P.
– Anthony B.
More personal and less layers of bureaucracy than a large bank as well as other companies I received quotes from. Omega offered the lowest prices on equipment, and the service was personal and very efficient.
– Gerrie W.
Traci was very patient and thorough in explanation of services offered.
– Antoinette H.
Omega is my fourth merchant service provider and they have provided my business with honest and quality services. The other three providers all had great upfront reasons why I should use them, but when the ink dried on the contracts the hidden fees all appeared. No once did I receive the quality of service to questions like I have from Omega. I would recommend Omega to everyone that has the need to process credit cards because they honor what they say.
– Harry A.
Smooth transition from the previous processor to your company.
– Linda A.
Trey and Traci were excellent to do business with!
– Jana D.
We wanted to go with a better company. We felt like we got the run-around on a number of occasions with our last merchant service provider. Our experience with Omega has been great. The staff is professional, helpful, and prompt.
– Shannon R.
Retreat and Conference Center
I have dealt with a few processing companies in the past. No one has ever made the process of buying equipment and setting up a new merchant account so enjoyable. They know the products and the industry backwards and forwards and my rep was a pleasure to deal with. If you’re looking for honest, dependable people with competitive rates, look no further. You can tell the customer is top priority as soon as you contact them.
– Tony B.
Traci and the team at Omega Transactions have delivered friendly service and always quick to respond to my questions. Thank you!
– Colleen F.
I am satisfied with Trey’s willingness to answer any and all questions.
– Eric F.
I was impressed on the first call to Omega. The customer service is simply awesome. Traci is very efficient and courteous. I love the machine and it is very user-friendly.
– Sheila P.
We found you online and were lucky to find you. Your customer service is OUTSTANDING! When we were trying to decide on new equipment you were very helpful. You have gone out of your way to get us setup and running fast and you keep us posted on what is happening. Thank you!!
– Rita R.
Your sales staff was especially pleasant to work with.
– Lucy P.
I did my homework and Omega compared with other companies favorably. Traci is the best! Always there with an answer and a smile.
– David S.
Vacuum & Appliance Company
I was referred to Omega. Great customer service — always pleasant and helpful. I love my new wireless Nurit 8000. Thanks, Traci.
– Jennifer C.
Thank you for making everything so easy for us. The people at Omega have been extremely helpful and have gone above and beyond. Not only are we accepting credit cards, but we just added gift cards to our machine. We’re so excited! Thanks again for everything.
– Janet B.
Getting setup for credit cards can be a hassle and confusing, especially with all of the flyers and phone calls from various companies. I just made one call to Omega and I know I made the right choice. Thank you for being professional, and for making credit card processing simple, easy, and affordable.
– Vince F.
Never thought somebody would buy a forklift battery with a credit card, but they do! Omega is the best deal around — bar none. Thanks for saving me a bundle!
– Bobby H.
Industrial Battery Company
Traci and John were so helpful and wonderful to deal with over the phone. They go above and beyond! I liked the one-stop shopping for the Nurit, programming, and merchant services.
– Laurel P.
I am specifically satisfied with the personal service and the immediate answers to my questions.
– Jay G.
Eddie Burke is amazing! He is available, prompt good listener, communicates well and takes care of our every need.
– Kyla R.
The service provided by personnel is excellent. I chose Omega because the service and rates were just right.
– David A.
The explanation of services, the smooth transition, and the savings we are realizing are all wonderful.
– Thomas T.
We enjoyed end-to-end support from Trey. He sold me on the first phone call. The wi-fi/cdma Exadigm XD2000’s met our needs and have exceeded our expectations.
– Bob R.
Customer service is very accommodating and polite. They return phone calls promptly and they are not pushy! Rates were very good and competitive, and the comparisons were very fair and accurate.
– Anthony C.
I am a first time business owner and know nothing about merchant services. Traci sold me on Omega with her customer service, knowledge of the business, and desire to see me be successful. Thank you again, Traci.
– Susan R.
I am very satisfied with the service that I received from Traci and her willingness to help me and answer my questions. I am a new business owner and Traci has made it very easy for me to understand what I need to do. I chose Omega as my merchant service provider because I got a recommendation from another school owner who uses this company.
– Rebecca S.
Found you on the internet and compared to other providers yours was the best fit for my small business and frequency of transactions.
– Patricia T.
A to Z hands down the best customer service. Rates are very competitive. They give you the feeling that you are part of the family. Ask for Traci. I shopped and talked to dozens of vendors. There is no comparison. Omega is in a different league. Only after dealing with them do I understand their slogan ‘you will be glad you did’.
– Hani A.
I was going to go with a different processor for credit card service, but after checking machine prices online, I got hooked up with Traci. She spent so much time explaining everything to me, and she beat their prices by a long shot! Traci is a breath of fresh air in a world of fast talking scammers today.
– Kurt U.
I chose Omega based on another business owner’s recommendation, lower fees, friendly staff and able to answer questions 100%. No B.S. in getting set up.
– Kevin C.
Excellent service and I appreciate knowing the person who I am dealing with. I felt like they wanted me to have the best service for my business. The merchant service charges are very reasonable, and I felt secure with Traci and Trey’s professional care they gave me.
– Sandy J.
Love the personalized service.
– Sharon W.
Help at any given time. 100% effort!
– Dan H.
Willingness and ability to help us procure a machine and switch over our service.
– Cinda D.
No setup required. Worked right out of the box. Customer service and initial order handled very quickly and professionally. I found them on Google search and initial contact via phone was very courteous. Smooth sailing thru entire change over.
– David S.
Computer Services Company
Friendly customer service — I do not feel like just a number.
– Ken V.
Spectacular customer service pre-sale, mid-sale, AND post-sale. A pleasure to deal with you — plus — Transparency and Honesty.
– Sanjay P.
I like that the fact that you are a family owned business, plus the customer service received was terrific. From start to finish, you were very helpful and patient and explained the whole ‘merchant services’ process and procedures, as we were new to this.
A couple of minutes on the phone will save you money. See for yourself how we are different than the competition. You’ll be glad you did!